Privacy Policy for Scrollmkr.com

1. Introduction

Scrollmkr.com (“we,” “our,” or “us”) is committed to safeguarding the privacy and personal data of all users who visit our website or interact with our services. We implement industry-standard best practices and operate under a privacy-first approach to ensure that your information is processed responsibly, transparently, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

2. Scope of This Policy and Data Controller Role

This Privacy Policy applies to all personal data collected through the Scrollmkr.com website and related services. For the purposes of applicable data protection laws, Scrollmkr.com is the data controller responsible for your personal data. This means we determine the purposes and means of processing your data. If you have any questions regarding this policy or your personal data, you may contact us at [email protected].

3. Categories of Personal Data We Process

We collect and process various categories of personal data depending on your interactions with scrollmkr.com, including but not limited to the following:

3.1 Usage Data
Includes information about your browser type and version, IP address, location data, access times, referral source, the pages visited, session data, and other usage analytics gathered to understand and improve service performance and user experience.

3.2 Account Data
When you create an account or complete a registration process, we may collect your name, email address, mailing or billing address, phone number, and login credentials.

3.3 Profile Data
Includes data provided in your account profile such as your preferences, interests, previous purchases, scroll creation history, and behavioral use of the platform.

3.4 Communication Data
Includes information submitted when you contact our support team, submit an inquiry, or engage via email or contact forms. This data may include the content of the message, email identifiers, timestamps, and our response records.

3.5 Technical Data
We may collect information about your device type, operating system, device settings, language preferences, and system configurations relevant to providing access and maintaining service integrity.

3.6 Transaction Data
Includes payment-related information (e.g., transaction ID, transaction amount) provided through our secure payment providers, as well as fulfillment or delivery data where applicable.

3.7 Preference Data
Includes your consents related to direct marketing, product update subscriptions, and expressed interests in features or offerings.

4. Legal Bases for Processing Personal Data

We only process your personal data where a lawful basis exists, as set out below:

– Consent: When you grant explicit permission for a clearly stated purpose (e.g. subscribing to a newsletter).
– Performance of a Contract: Where the data is necessary to fulfill or enter into a service agreement with you.
– Legitimate Interest: Where processing enables us to enhance our services, conduct analytics, prevent fraud, and ensure the security and functionality of Scrollmkr.com, balanced against your rights and freedoms.
– Legal Obligation: In instances where we are legally required to retain or disclose information.

5. Your Rights Under Data Protection Laws

Subject to conditions and limitations, you have the following rights:

– Right of Access: Obtain confirmation of whether we process your personal data and request a copy.
– Right to Rectification: Request correction of incomplete or inaccurate data.
– Right to Erasure: Request deletion of your data where the processing is no longer necessary, subject to legal or contractual obligations.
– Right to Restrict Processing: Request that we limit processing in specific circumstances.
– Right to Data Portability: Request transfer of your data to you or a third party in a structured, machine-readable format.
– Right to Object: Object to processing based on legitimate interest or direct marketing.

To exercise these rights, you may contact us at [email protected].

6. Security Measures

We take data security seriously and employ a combination of technical, organizational, and administrative measures to protect your personal information. These include but are not limited to:

– Data encryption (in-transit and at-rest)
– Secure server environments and firewall protection
– Role-based access controls and authorization mechanisms
– Regular backups and disaster recovery procedures
– Employee data protection training and confidentiality agreements

Despite our efforts, no system is completely immune from potential security incidents. We have protocols in place to detect, report, and manage data breaches in accordance with regulatory standards.

7. International Data Transfers

Your personal data may be transferred to, and processed in, countries outside the jurisdiction in which you reside. Wherever we transfer your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or compliance with regional adequacy decisions, to ensure the data is afforded the same level of protection as within the European Economic Area.

8. Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including:

– Usage Data: Retained up to 12 months for analytics and performance improvements.
– Account and Profile Data: Maintained as long as your account remains active or as required under legal obligations.
– Communication Data: Retained for up to 24 months for audit and resolution purposes.
– Transaction Data: Held for at least 7 years for recordkeeping and financial compliance.
– Preference Data: Retained until you withdraw your consent or update preferences.

When the retention period expires, personal data is securely deleted or anonymized.

9. Cookie Policy

Scrollmkr.com uses cookies to enhance user experience, analyze traffic, and offer personalized features. Categories of cookies in use include:

– Essential Cookies: Required for the site’s core functionality, including login and navigation.
– Functional Cookies: Enhance usability and remember user customization.
– Analytics Cookies: Collect aggregated anonymous data to help us measure and improve performance.
– Performance Cookies: Optimize load times and improve responsiveness across browsers.

10. Cookie Management – GDPR and CCPA Compliance

In compliance with GDPR and CCPA, visitors from applicable jurisdictions are given the option to accept or decline non-essential cookies upon first visit. Users can manage consent preferences by modifying browser settings or accessing the site’s cookie consent tool. At any time, you may revoke your consent or customize opt-in levels for different cookie types.

11. Children’s Privacy

Scrollmkr.com does not knowingly collect or process personal information from children under the age of 13. If we become aware of such data collection, we will promptly take steps to delete it. If you are a parent or guardian and believe your child may have submitted personal data, please contact us at [email protected].

12. Policy Updates

We reserve the right to update this Privacy Policy as necessary to reflect changes in legal requirements or our business practices. In the event of material changes, we will provide appropriate notifications via the website or by direct communication. We encourage users to periodically review this policy to stay informed about how we process and protect personal data.

13. Contact

If you have any questions, requests, or complaints regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email: [email protected]

We are committed to full compliance with data protection regulations and the responsible handling of personal information. For all privacy-related concerns, please do not hesitate to reach out to us directly.