Privacy Policy for scrollmkr.com

We are staunchly committed to protecting and meticulously safeguarding the privacy, confidentiality, and security of personal information relating to our website visitors and service users. This commitment extends across all our operations, systems, and processes.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.

We may process usage data (“usage data”), which comprehensively includes access timestamps, page views, interaction events, browser type, operating system, IP address, and device information. This information is collected through server logs, cookies, and analytics tools and may include navigation patterns, feature usage, and session duration. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including improving website performance, enhancing user experience, detecting security incidents, and analyzing feature usage patterns, which enables us to optimize our services, prevent fraud, and provide personalized user experiences. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes email address, username, password hash, account creation date, account settings, and subscription status. This information is collected through registration forms, account updates, and user preferences and may include billing information, communication preferences, and security settings. The source of this data is direct user input during account creation and management. We process this information for account authentication, service provision, communication, billing, and security purposes, which enables us to maintain secure user accounts, process payments, and provide personalized services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes name, profile picture, bio, location, interests, and social media links. This information is collected through profile creation forms, social media connections, and user updates and may include professional information, skill sets, and portfolio items. The source of this data is user-provided content and linked social media accounts. We process this information for community features, networking capabilities, content personalization, and user discovery, which enables us to facilitate user connections, provide relevant content, and enhance platform engagement. The legal basis for this processing is our legitimate interests in operating and improving our platform services.

User Rights:

You have the right to access your personal data, which means you can obtain confirmation about whether we process your personal data and receive a copy of that data in a structured format. This includes the ability to view all stored personal information, verify processing purposes, and confirm data sharing practices. To exercise this right, you can submit a formal request through our dedicated data access portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.

You have the right to rectification, which means you can request the correction of inaccurate personal data or complete any incomplete personal data we hold about you. This includes the ability to update profile information, correct account details, and modify usage preferences. To exercise this right, you can use our account settings interface or submit a formal correction request. We will process your request within 15 days and may require account password verification, supporting documentation, and email confirmation to verify your identity.

You have the right to erasure (right to be forgotten), which means you can request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to delete your account, remove specific data points, and withdraw processing consent. To exercise this right, you can use our account deletion tool or submit a formal erasure request. We will process your request within 30 days and may require account password, email verification, and identity confirmation to verify your identity.

You have the right to restrict processing, which means you can limit the way we use your personal data when you have a particular reason for wanting the restriction. This includes the ability to pause data processing, limit data usage, and temporarily suspend account activities. To exercise this right, you can use our privacy settings or submit a formal restriction request. We will respond within 15 days and may require two-factor authentication, account verification, and formal written request to verify your identity.

You have the right to data portability, which means you can obtain and reuse your personal data for your own purposes across different services in a safe and secure way. This includes the ability to download your data, transfer information between platforms, and receive data in a machine-readable format. To exercise this right, you can use our data export tool or submit a formal portability request. We will process your request within 30 days and may require account ownership verification, multi-factor authentication, and specific format requirements to verify your identity.Data Processing and Security Measures

We process Service Data which includes user account details, profile information, and service preferences. This processing involves automated collection and analysis, enabling us to provide personalized content creation and sharing capabilities. For example, in the context of content creation, this includes saving scroll designs and sharing settings. The legal basis for this processing is contractual necessity and legitimate interests, specifically to provide our core service functionality and improve user experience.

We process Technical Data which includes device information, IP addresses, browser types, and interaction patterns. This processing involves automated logging and analysis, enabling us to optimize service performance and security. For example, this includes monitoring page load times and detecting unusual access patterns. The legal basis for this processing is legitimate interests, specifically to maintain service reliability and security.

We process Communication Data which includes messages, support tickets, and feedback submissions. This processing involves storage and analysis of communications, enabling us to provide customer support and service improvements. This includes tracking support resolution times and common user inquiries. The legal basis for this processing is contractual necessity and legitimate interests, specifically to maintain effective user communication and support.

We process Transaction Data which includes subscription details, payment records, and billing information. This processing involves secure payment processing and record-keeping, enabling us to manage subscriptions and financial operations. This includes maintaining payment histories and processing recurring charges. The legal basis for this processing is contractual necessity and legal obligations, specifically to fulfill payment obligations and comply with financial regulations.

We process Preference Data which includes customization settings, notification preferences, and usage patterns. This processing involves tracking and analyzing user choices, enabling us to personalize service delivery and improve user experience. This includes remembering layout preferences and communication preferences. The legal basis for this processing is legitimate interests and user consent, specifically to provide personalized services.

Security Implementation

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Data Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and Privacy Shield certifications. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001, GDPR, and CCPA standards, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of active account plus 24 months after closure for legal compliance and account recovery
Usage Data: Retained for 12 months for service optimization and analysis
Transaction Records: Retained for 7 years to comply with financial regulations
Communication History: Retained for 36 months to maintain support continuity
Technical Logs: Retained for 6 months for security and performance analysis

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for scrollmkr.com

Essential cookies serve fundamental functions for basic website operations and security. These cookies process authentication tokens, session identifiers, and security parameters to enable core website functionality. In our context, these cookies maintain secure user sessions, verify account access, and ensure technical stability across the platform.

Essential cookies are vital to website functionality. These cookies manage user authentication, maintain security protocols, and ensure proper site operations. We use them specifically for:
– User authentication
– Security measures
– Basic site operations
– Session management
– Technical stability

Functional cookies enhance your browsing experience by remembering your preferences. They enable:
– Language preferences
– Region-specific content
– User interface customization
– Feature optimization
– Personalized settings

Analytics cookies help us understand user behavior. They collect information about:
– Page interactions
– Navigation patterns
– Feature usage
– Session duration
– User preferences

Performance cookies assess and improve website operation by:
– Monitoring site speed
– Identifying technical issues
– Optimizing content delivery
– Analyzing user experience
– Tracking system performance

You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings

For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency

California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information

Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights

Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring

For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for scrollmkr.com and covers all associated services.